Shipping and Returns

PRODUCTION TIME

Production time of a customized Golden Concept products is as bellow:

- 3 Days for: Customized Leather and Marble Cases.
- 2 weeks for: Customized Pure and Limited Edition Cases.
- 4 weeks for: Customized iPhone 11 Pro & 11 Pro Max.

DELIVERY TIME
Estimated delivery time is 1 -5 business days depending on the destination country.

SHIPPING COSTS
Our worldwide shipping rate is $19 for orders bellow $149 and complimentary shipping on orders over $150.

CUSTOM DUTIES & TAXES
Customs duties and taxes are not included in the product prices, customers outside EU are liable to pay inbound duties and taxes in accordance with the regulations of their country.

RETURNES
Returns and exchanges are accepted within 15 days from the delivery date. Unfortunately we can’t offer you a refund or exchange for customized or used products. 

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