Find the answers in our FAQ below.
HERE TO HELP
Have a question? You may find an answer in our FAQs.
But you can also contact us:
Call Us: +46 700 555 666
Monday to Friday: 09:00-17:00 CET
Golden Concept is a Swedish luxury brand providing personalized technology that combines elegance, exclusivity and prestige. All our products are made out of high-end materials. By offering a wide range of personalization options, we allow our customers to fully express their individuality and to create their own piece of art.
Free worldwide express Door-Too-Door shipping service with 1-5 days delivery time, for all orders over $150.
Due the Covid-19 restrictions and high demand on our products, it could take up to 10 business days before your parcel can be dispatched.
Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.
PayPal: Shop easily online without having to enter your credit card details on the website.
Crypto: Pay online with Bitcoin, Ethereum, Litecoin, Dogecoin and other Cryptocurrencies.
Apple Pay: Shop easily online using your Apple-device without having to enter your credit card details on the website.
You can return any item purchased on Golden Concept within 45 days of the delivery date.
Estimated delivery time for none customized products in stock is 1 - 5 business days depending on the destination country.
Due the Covid-19 restrictions and high demand on out products, it could take up to 10 business days before your package can be dispatched.
Our worldwide shipping rate is $29 for orders below $149 and complimentary shipping on orders over $150.
Customs duties and taxes are not included in the product prices, customers outside EU are liable to pay inbound duties and taxes in accordance with the regulations of their country.
Returns and exchanges are accepted within 45 days from the delivery date. Unfortunately we can’t offer you a refund or exchange for customized or used products.
We’re happy to answer any questions you have or provide you with an estimate. Send us a message in the form below with any questions you may have.